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-Our policy lasts 24 hours. If 24 hours have gone by since receiving the package, unfortunately, we can’t offer you a refund or exchange.
-To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
-To complete your return, we require a receipt or proof of purchase.
-Please do not send your purchase back to the manufacturer.
-We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
-Any item not in its original condition is damaged or missing parts for reasons not due to our error
-If by any chance You added wrong shipping address or you were not at home to receive the order we can’t refund you and we ask you to contact your local delivery center.
-If by any chance You choose The wrong size we can’t refund you.
-There are certain situations where only partial refunds are granted (if applicable)
25% fees for the shipping papers and process will be deduced from the order amount in case canceling the order by customer demand.
We can’t refund or cancel the order if the shipping time within the time frame.
We can’t refund or cancel the order if it is shipped out.
Once your refund request is received and inspected. We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.